Bullying and Support

You are not alone - help and support are available

Every child deserves to travel to school feeling safe and supported. If you're experiencing bullying on your school journey, we're here to help.

Need Help Right Now?

Don't suffer in silence. We provide free, confidential support and guidance to help resolve bullying situations.

Understanding Bullying on School Transport

Bullying on school transport is a serious issue that can have lasting effects on a young person's wellbeing and education.

What Is Bullying?

Bullying is repeated behaviour intended to hurt, intimidate, or make someone feel unsafe. It can be physical, verbal, emotional, or cyber bullying.

Types of Bullying on Transport

Physical Bullying

  • Hitting, kicking, or pushing
  • Damaging personal belongings
  • Blocking pathways or exits
  • Inappropriate physical contact

Verbal Bullying

  • Name-calling and insults
  • Threats and intimidation
  • Discriminatory comments
  • Spreading rumours or lies

Social Bullying

  • Deliberate exclusion
  • Public embarrassment
  • Encouraging others to ignore someone
  • Isolating individuals

Cyber Bullying

  • Harassment via social media
  • Sharing embarrassing photos/videos
  • Sending threatening messages
  • Creating fake profiles

Why School Transport Can Be Vulnerable to Bullying

Extended Time Together

Students spend significant time together in a confined space with limited supervision.

Limited Adult Supervision

The driver must focus on the road, making it difficult to monitor all passenger interactions.

Regular Routine

The same students travel together daily, creating opportunities for persistent targeting.

Enclosed Environment

Limited space and inability to easily leave the situation can intensify bullying experiences.

Your Rights

You have the legal right to travel to school safely, without fear of bullying or harassment.

Your Fundamental Right to Safety

Legally, pupils are entitled to travel on a bus or coach without fear or stress of being bullied or threatened in any way. It is an offence to make any passenger feel or believe their safety is compromised in any respect.

Remember: It's Not Your Fault

No one deserves to be bullied. The responsibility lies with the person doing the bullying, not with you. You have done nothing wrong by being targeted.

Getting Help

Taking the first step to get help can feel scary, but you don't have to face this alone.

Steps to Getting Support

1

Reach Out

Contact BUSK, tell a trusted adult, or speak to someone you feel comfortable with. You can ask someone else to contact us on your behalf if you prefer.

2

Share Your Experience

Tell us what's happening. We'll listen without judgment and help you understand your options. Everything you share is treated with confidentiality.

3

Develop a Plan

We'll work with you to create a plan of action. This might involve contacting your school, the transport provider, or other authorities.

4

Follow-Up Support

We'll stay in touch to make sure the situation improves and provide ongoing support as needed.

Who Can Help You

BUSK

Free, expert advice and support specifically for school transport issues.

Childline

Free, confidential support for anyone under 19. Available 24/7.

Phone: 0800 1111

Online: childline.org.uk

School Staff

Teachers, head teachers, or school counsellors who you trust and feel comfortable talking to.

Family & Friends

Parents, carers, older siblings, or trusted friends who can provide support and advocate for you.

Local Authorities

Local education authorities, police, or social services when incidents are severe.

Anti-Bullying Organisations

Specialist organisations with expertise in bullying prevention and support.

Anti-Bullying Alliance: anti-bullyingalliance.org.uk

If You're in Immediate Danger

Emergency Situations

If you are in immediate physical danger or fear for your safety:

  • Call 999 if you are in immediate danger
  • Tell the driver or any adult immediately
  • Move to a safer part of the vehicle if possible
  • Ask other passengers for help if needed

Building Your Case

Documenting incidents helps build a strong case and ensures authorities take appropriate action.

Why Documentation Matters

Keeping detailed records helps demonstrate the pattern and severity of bullying, making it easier for schools and authorities to take effective action.

What to Record

Incident Details

Date and time of each incident
Location on the vehicle (front, back, etc.)
Names of people involved
Exact description of what happened
How the incident made you feel

Witnesses

Names of any witnesses
Contact details if possible
What they saw or heard
Their willingness to support your case

Evidence

Screenshots of cyber bullying
Photos of any damage to belongings
Medical evidence if injured
Any written communications

Official Actions

Who you reported the incident to
When you made the report
What response you received
Any reference numbers given

Recording Tips

Record Immediately

Write down incidents as soon as possible while details are fresh in your memory.

Be Specific

Include exact quotes, specific actions, and precise times rather than general descriptions.

Keep Records Safe

Store your records securely and make backup copies. Consider sharing copies with trusted adults.

Visual Evidence

Take photos of any physical evidence, but prioritise your safety over gathering evidence.

When to Contact Police

Police Log Numbers

You can contact the police to make an official complaint and get a log number. This creates an official record even if no immediate action is taken.

Contact police when bullying involves:
  • Physical violence or threats of violence
  • Theft or damage to property
  • Hate crimes or discrimination
  • Sexual harassment or assault
  • Serious intimidation or stalking

School Responsibilities

Schools and local authorities have legal obligations to prevent bullying and respond effectively when it occurs.

When Schools Fail to Act

Legal Consequences

If a school or local authority does not act quickly when bullying is reported, they could be failing to discharge their legal duty of care. This is not acceptable and may result in:

  • Formal complaints to education authorities
  • Involvement of local ombudsman
  • Legal action for breach of duty of care
  • Intervention by regulatory bodies

Escalation Process

1

School Level

Report to class teacher, head of year, or head teacher. Give them reasonable time to investigate and respond.

2

School Governors

If unsatisfied with the school's response, escalate to the school's governing body or board of trustees.

3

Local Authority

Contact the local education authority if the school is not taking appropriate action.

4

Regulatory Bodies

Contact Ofsted, the Department for Education, or relevant ombudsman services.

For Parents and Carers

If your child is experiencing bullying on school transport, your support and advocacy are crucial for resolving the situation.

Signs Your Child May Be Being Bullied

Behavioural Changes

Reluctance to go to school or use school transport
Asking to be dropped off or collected instead
Taking different routes to school
Loss of friends or reluctance to socialise
Changes in eating or sleeping patterns

Emotional Signs

Becoming withdrawn or anxious
Mood swings or increased irritability
Low self-esteem or confidence
Appearing upset after school or transport
Nightmares or difficulty concentrating

Physical Signs

Unexplained injuries or bruises
Damaged or missing belongings
Torn or dirty clothing
Frequent headaches or stomach aches
Coming home hungry (lunch money taken)

How to Support Your Child

Listen and Believe

Take your child seriously and let them know they've done the right thing by telling you. Avoid immediately jumping to solutions - sometimes they just need to be heard.

Reassure and Support

Make it clear that the bullying is not their fault and that you will work together to resolve the situation. Praise them for their courage in speaking up.

Document Everything

Keep detailed records of incidents, including dates, times, witnesses, and your child's emotional state. Take photos of any physical evidence.

Work Together

Involve your child in deciding how to address the situation. They need to feel empowered and part of the solution.

Seek Professional Help

Contact BUSK, the school, or other support services. Don't try to handle severe bullying situations alone.

Safety First

If your child is in immediate danger, prioritise their safety. This might mean arranging alternative transport temporarily.

Developing a Family Safety Plan

Open Communication

Establish regular check-ins about school and transport experiences. Create a safe space where your child feels comfortable sharing concerns.

Clear Strategies

Discuss and practice strategies for dealing with bullying situations, including when to walk away, when to seek help, and how to stay safe.

Emergency Contacts

Ensure your child knows how to contact you, school staff, or emergency services if needed. Consider providing a mobile phone if appropriate.

Support Network

Help your child identify trusted adults at school and friends who can provide support during difficult situations.

What NOT to Do

Don't tell your child to "just ignore it" or "fight back"
Don't blame your child or suggest they're overreacting
Don't contact the bully or their parents directly
Don't promise to keep it secret if safety is at risk
Don't take matters into your own hands

Additional Resources

Links to organisations that can provide further support and information

Childline

Free, confidential support for children and young people. Available 24/7 by phone or online chat.

Phone: 0800 1111

Website: childline.org.uk

Anti-Bullying Alliance

Specialist organisation working to prevent bullying and create safer environments for children and young people.

Young Minds

Mental health charity providing support for children, young people, and their parents dealing with mental health challenges.

Parent Helpline: 0808 802 5544

Website: youngminds.org.uk

Remember: You Are Not Alone

Bullying is never acceptable, and it's never your fault. Help is available, and together we can make your journey to school safe and comfortable.

Call for Immediate Support

07926 116631

Free, confidential advice

Email Support

buskuk@btinternet.com

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